The Vivint Element Thermostat communicates with SmartRent’s internet-connected hub, allowing you to monitor and manage a home’s climate remotely via SmartRent Manager Web or SmartRent Manager Mobile. If a Vivint Element Thermostat is installed in a resident’s home, they will be able to monitor and manage their climate with the SmartRent App and the Resident Web Portal once they are moved-in. Once occupied, however, community managers and site teams will no longer be able to access the thermostat’s readings or settings.
Mounting the Thermostat:
Before the thermostat can be included into the system, it first needs to be wired and installed. Refer to the installation manual that came with the thermostat for proper wiring and installation instructions. Before performing any work involving heating and cooling systems, it is always recommended to consult with your local HVAC professional.
Including the Thermostat:
Now that the Vivint Element Thermostat is installed, it can be included into the home’s Z-Wave network.
To include the thermostat, follow these steps:
Put the hub into inclusion mode (refer to our SmartRent Manager Web or Alloy Install articles for additional instructions)
While the hub is in inclusion mode, press and hold the button on the right side of the thermostat until Settings is displayed on the screen (about five seconds)
Use the + and - buttons to navigate to the Configure option and press the button on the right side of the thermostat to select it
Use the + and - buttons to navigate to the Network option and press the button on the right side of the thermostat to select it
When Connect is displayed, press the button on the right side of the thermostat to begin inclusion (if Disconnect is displayed, scroll down to the Exclusion instructions)
The device should be discovered within a minute
If the device is not discovered, try excluding the device first (see steps below), then return to Step 1
Configuring the Vivint Element Thermostat:
Once the thermostat is discovered, it will populate on the Hub page in SmartRent Manager. There are three additional steps needed to finalize the device installation process.
To configure the thermostat, follow these steps:
Configure the device
To configure the device, you’ll first need to trigger some events
Use the + and - buttons to adjust the temperature up and down
Press the button on the right side of thermostat and use the + and - buttons to cycle through the modes
Double tap the button on the right side of the thermostat twice use the + and - buttons to cycle through the fan modes
The thermostat should have reported its state changes (temperature adjustments and mode changes) completing Step 1 of the configuration automatically
If not, click Configure Device in SmartRent Manager, or Search for Attributes in Alloy Install
When configured successfully, the device’s states (Mode, Fan Mode, Cooling Setpoint, Heating Setpoint, Current Temp, and Current Humidity) will appear in the Device Attributes section (Alloy Install will simply proceed to the next step)
Current Temp and Current Humidity may take 10-15 minutes to report the states to SmartRent
Name the device
Choose your desired name for the device
Click Save and Continue in SmartRent Manager, or Name Device in Alloy Install
Click Complete Installation
Excluding the Thermostat:
An exclusion is a way to reset a Z-Wave device’s settings. If the Vivint Element Thermostat is not discovered during the inclusion process, it may need to be excluded. This may be necessary if the device was included in a Z-Wave network previously.
To exclude the Vivint Element, follow these steps:
Put the hub into exclusion mode (refer to our SmartRent Manager Web or Alloy Install articles for additional instructions)
While the hub is in exclusion mode, press and hold the button on the right side of the thermostat until Settings is displayed on the screen (about five seconds)
Use the + and - buttons to navigate to the Configure option and press the button on the right side of the thermostat to select it
Use the + and - buttons to navigate to the Network option and press the button on the right side of the thermostat to select it
When Disconnect is displayed, press the button on the right side of the thermostat to begin exclusion (if Connect is displayed, you should be ready to include the device)
The device should be excluded within a minute