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HOW TO RESOLVE LOGIN AND ACCESS ISSUES IN SMARTWIZ

Category: Troubleshooting

Paula Guevara avatar
Written by Paula Guevara
Updated over 6 months ago

Facing login troubles can disrupt your workflow. This article will guide you through regaining access to your SmartWiz account, ensuring you can continue your tax preparation tasks efficiently.

Step 1: Verify Your Credentials.

First, double-check the email address and password you're entering. Common issues include minor typos or mistaking credentials for another account.

Step 2: Check for Browser Issues.

Browser quirks can sometimes hinder successful logins. Attempt clearing your cache and cookies, or try logging in through a different browser or an incognito mode.

Browser quirks can sometimes hinder successful logins. Attempt clearing your cache and cookies, or try logging in through a different browser or an incognito mode.

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