What is Reject Code 15?
Reject Code 15 is associated with issues related to the taxpayer's identification number (TIN) or the name on the return not matching IRS records. This code indicates that the IRS was unable to match the TIN provided on the return with the name associated with that TIN in their database.
Common Reasons for Reject Code 15:
Incorrect TIN: The TIN (Social Security Number or Employer Identification Number) entered on the return may be incorrect.
Name Mismatch: The name on the return does not match the name associated with the TIN in IRS records. This can happen if there are spelling errors or if the taxpayer has recently changed their name (e.g., due to marriage or divorce) and hasn't updated their information with the Social Security Administration.
Filing Status Issues: If the taxpayer is filing jointly, both names and TINs must match IRS records.
Steps to Resolve Reject Code 15:
Verify TIN: Double-check the TIN entered on the return for accuracy.
Check Names: Ensure that the names entered on the return exactly match the names on the taxpayer's Social Security card or IRS records.
Update Records: If there has been a name change, the taxpayer should ensure that the Social Security Administration has updated their records before re-filing.
Resubmit: Once the corrections are made, the return can be resubmitted for e-filing.