Reject code F8962-070 occurs when the IRS e-File system detects that Form 8962 (Premium Tax Credit) is required but is missing from the return. Alternatively, if the taxpayer did not receive Form 1095-A (Health Insurance Marketplace Statement), an ACA Explanation attachment must be included.
How to Fix It:
Check if the client had marketplace insurance.
If they had insurance through the Health Insurance Marketplace, they should have received Form 1095-A.
Obtain the necessary document.
The client should visit healthcare.gov or call the Marketplace call center to get a copy of Form 1095-A if they don’t have it.
Update the tax return.
If the client had marketplace insurance: Add Form 1095-A and complete Form 8962.
If the client did not have marketplace insurance: Attach an ACA explanation to the return.
Resubmit the return.
Once the required documents are added, the return can be filed successfully.
By following these steps, the F8962-070 error can be resolved, allowing the return to be processed correctly.