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How to Fix Reject Code FW2-502
How to Fix Reject Code FW2-502

How to Fix Reject Code FW2-502: Employer EIN Mismatch

Angelica Acebes avatar
Written by Angelica Acebes
Updated over 2 weeks ago

Form W-2, Line B ('Employer EIN') must match the data in the IRS e-File database.


Solution:

This error occurs when the Employer Identification Number (EIN) entered on the taxpayer's W-2 form does not match the IRS's records. This could be due to a typo, incorrect EIN, or an invalid W-2 form. Follow the steps below to resolve it:


Step 1: Verify the Employer EIN

  1. Check the W-2 Form:

    • Look at Line B of the W-2 form provided by the employer.

    • Ensure the EIN entered in the tax software matches exactly what is printed on the W-2 form (no missing or extra digits).

  2. Contact the Taxpayer:

    • If the EIN on the W-2 is unclear or incomplete, confirm it with the taxpayer.

    • Ask the taxpayer to double-check with their employer if they suspect the W-2 is incorrect.


Step 2: Identify Potential Errors

  1. Check for Typos:

    • Verify that there are no accidental errors such as transposed numbers or missing digits in the EIN entered into the software.

  2. Ensure the W-2 is Valid:

    • Verify that the W-2 form is legitimate and issued by the employer.

    • Be cautious if the taxpayer provides a handwritten W-2 or one from an unverified source.


Step 3: Correct the EIN

  1. Update the EIN in the Software:

    • If a typo or error is identified, correct the EIN in the tax software to match the W-2 form.

  2. Verify Employer Name:

    • Confirm that the employer name associated with the EIN is accurate. Mismatched employer names and EINs can also cause rejections.


Step 4: Contact the Employer if Needed

  1. If the EIN Still Doesn’t Match:

    • Advise the taxpayer to contact their employer to confirm the EIN.

    • The employer can provide the correct EIN if there was an error on the W-2 form.

  2. Request a Corrected W-2:

    • If the EIN on the W-2 is incorrect, the employer must issue a corrected W-2 (Form W-2c).


Step 5: Refile the Return

  1. After Correcting the EIN:

    • Once the EIN matches the IRS database, retransmit the return.

  2. Include Notes if Necessary:

    • If there are ongoing issues with the EIN and the employer cannot resolve it promptly, include an explanatory note with the tax return when filing by mail.


Additional Notes:

  • A mismatched EIN often indicates either a typographical error or an issue with the W-2 issued by the employer.

  • Always ensure W-2 forms are accurately entered into the software to prevent rejection.

By following these steps, the error can typically be resolved quickly.

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