If you're filing an amended tax return (Form 1040-X) using TaxWise, you might encounter the following error:
"You have entered direct deposit account information on Form 1040-X or answered the direct deposit question 'Yes' but there is no refund on Form 1040-X. (211)"
Understanding the Error
The IRS requires consistency in refund requests. If Form 1040-X doesn't show an overpayment (refund), providing direct deposit details is contradictory and triggers error "211." This signals to TaxWise that something is amiss.
Solution: Removing Direct Deposit Information
Follow these steps to resolve the error:
Open Form 1040-X: Access the relevant Form 1040-X within TaxWise.
Locate Direct Deposit Section: Find the section on Form 1040-X where direct deposit information (bank account number, routing number, and account type) is entered. This is usually found towards the bottom of the form.
Remove Direct Deposit Information: Delete all entered direct deposit information. Ensure all fields related to direct deposit are blank.
Alternatively, Answer "No" to Direct Deposit Question: If there is a question asking whether you want direct deposit, change the answer to "No."
Review Calculations: Double-check the amended return to confirm there is indeed no overpayment (refund) being claimed. The "Amount you overpaid" (or similar) line should be zero or blank.
Validate and Re-transmit: After removing the direct deposit details, run the TaxWise error check again to ensure the "211" error has been resolved. Once cleared, you can re-transmit the amended return.
Why This Works
By removing the direct deposit information, you're aligning the form with the reality that no refund is being issued. The IRS system will then accept the amended return without the conflict caused by the presence of direct deposit details.
Additional Tips for Avoiding This Error
Carefully Review Form 1040-X: Before entering any information, thoroughly review the original return and the changes being made. Understand whether the amended return results in a refund, a balance due, or no change.
Double-Check Calculations: Ensure all calculations on Form 1040-X are accurate. Incorrect entries can lead to an unexpected zero refund situation.
Use the "Explanation of Changes" Section: In the "Explanation of Changes" section of Form 1040-X, clearly describe the reasons for the amendment. This can help the IRS understand the changes and avoid potential processing delays.
Consider Mailing the Amended Return: If you're having persistent issues with e-filing Form 1040-X, consider printing and mailing the return to the IRS. This is a viable alternative, especially if the error proves difficult to resolve electronically.