In some cases, the cover page may not print when generating a 1040-SR return in the web-based version of the software. If you're experiencing this issue, follow the steps below to troubleshoot and resolve it.
Steps to Enable the Cover Page
Access Configuration Settings
From the Main Screen, navigate to Configuration.
Go to Office Setup
Click on Office Setup to manage your office-wide print settings.
Check Cover Page Settings
Scroll down to Office Configuration.
Under Cover Page Settings, verify that it is not set to "No Cover Page."
Once these settings are updated, try printing the return again to confirm that the cover page is included.
Final Notes
✔️ Ensure that your printer settings are properly configured.
✔️ If the issue persists, try refreshing the page or clearing your browser cache.
✔️ Downloading the return as a PDF before printing can sometimes resolve formatting issues.