Common payday filing issues and solutions.
Authentication fails
Check your myIR login credentials are correct.
Ensure you have authority to act for employment information.
Verify the company IRD number is correct.
Filing rejected by IR
Review the error message in the email notification.
Common issues include incorrect IRD numbers or tax codes.
Make corrections in the employee records and refile if necessary.
Late filing
Payday filing must be submitted by the payday or next working day.
If you miss the deadline, file as soon as possible.
Contact IR if you have ongoing difficulties meeting deadlines.