The Files screen provides access to all files produced by SmoothPay that are intended for external use. These include bank payment files, accounting export files, tax submission files and various background-generated outputs created during payroll processing or reporting. The Files screen acts as a central location where you can download any files generated by the system.
Accessing the Files screen
The Files screen can be found on the blue navigation bar.
What the Files screen is used for
You can use the Files screen to download:
Bank files created during the pay process
Accounting export files generated when costing or journals are produced
Tax authority upload files (jurisdiction dependent)
Other background files produced automatically by certain reports or system processes
These files are preserved exactly as they were when originally generated.
How to find and download files
Locating files
You can:
Scroll through the list, or
Use the search bar to find files by name or date
Each file entry shows:
The file name
File type (e.g. TXT, CSV, XLSX, PDF)
The date it was produced
Actions available
Download
Click Download to save the file to your computer.
Files download in their original form for accurate record-keeping.
View log
Some files offer a View log option, allowing you to download internal system logs used for troubleshooting.
When files appear
Files automatically appear in the Files screen when you:
Complete a pay process (bank files generated here)
Generate accounting journals
Run specific reports that output files
Use functions that produce agency upload files or other exports
File retention
SmoothPay retains files for easy re-access.
Files remain available indefinitely unless manually deleted.
This lets you:
Retrieve previous accounting exports
Compare historical output
Re-submit tax or agency files if needed
Common file types you may see
Examples include:
Bank payment file
glcosting.txt (or equivalent accounting export)
Tax submission files for IRD, ATO, IRC, RMD, etc.
Annual upload files (e.g. RMDWageUpload.xlsx in Cook Islands)
Other exported output produced by payroll tools or reports