Reviewing Challenge Submissions

Introduction

Purpose: This article explains how to review and manage challenge submissions in the system, including status types and available actions.
Context: All submissions are stored in a central location for easy access and filtering. You can review, approve, or reject submissions efficiently and use filters to find specific ones quickly.

Accessing Challenge Submissions
- Go to the Task Management > Review Content to access all stored submissions.
- Use filters to narrow results by challenge, type, status, or submission date.
Challenge Statuses
- Approved: Submissions that have been approved.
- Rejected: Submissions that have been rejected.
- Not Reviewed: Submissions awaiting review; these may be auto-approved if no review is required.
- Requires Review: Submissions pending manual approval or rejection.
- Hide Incomplete Challenge Items: For challenges requiring multiple submissions, reviewers can wait until all items are submitted.
- Processing: Submissions temporarily stored here due to system errors (to prevent data loss).
- Needs Attention: Submissions flagged for additional review.
- Favorite: Submissions marked for future reference as ideal or noteworthy.

Locate the Submission
- Use filters (e.g., challenge type, status, or submission date) under Task Management > Review Content to narrow down and locate specific submissions.
Open the Submission
- Click on the submission to view its details, including:
  - Challenge type
  - Points awarded
  - Status
  - AI-based verification results (if enabled)
Take Review Actions
- Select one of the following actions to process the submission:
  - Approve with(out) Messaging: Approve the submission and optionally send a message to the ambassador.
  - Reject: Decline the submission if it doesn't meet the challenge requirements.
  - Partial Approval: Award partial points when only some of the requirements are met.

Frequently review submissions: Regularly review and process submissions to keep ambassadors engaged and motivated. Delays in approval or feedback may lead to disengagement or complaints.
Use the Favorite feature: Flag high-quality submissions for future reference.