Your Checkout Settings can be found on the Ecommerce Dashboard > Checkout Tab.
Here, you can set the following options for the Checkout Page:
Ability of customers to create an account
Display tip options
Ask customers if they want to add utensils
Apply custom fees
Show/hide the gift card field
Show/hide order notes field
Customer Accounts
Checkout details such as name, address, and phone number are pre-filled during the checkout process for customers who are logged in to their account. You can require customers to create an account, make it optional, or disable the option when they check out.
Disabled
If you select this, customers won't see the option to create an account or to log in during checkout. They'll have to manually enter their details at checkout because fields won't be pre-filled.
Optional
Customers can choose to create an account, but it's not mandatory to create an account to check out. If customers do have an account and they're logged in, their contact fields would be pre-filled when they place an order.
Required
Customers need to create an account or be logged in to complete the checkout. This setting is useful if you're running a wholesale or members-only store, for example. Contact fields would be pre-filled when the customer places an order.
Display Tip Options at Checkout
By enabling this option, tip options will be displayed on the Checkout Page.
Check out this article on how to configure your tip options.
Ask Customers if They Want to Add Utensils
You can enable this by toggling on the switch at the rightmost portion of the Utensils option.
When this option is toggled ON, customers can see an [Add Utensils to Order] button when they check out.
Apply Custom Fees
To add a mandatory custom fee to the customer's total bill when they check out, click the [Add] button for Custom Fees, then fill out the fields.
You can add a percentage or a fixed amount value that will be automatically added to the total amount when the customer checks out.
You can enable/disable the custom fees you've created by toggling the disable/enable switch for each fee.
To edit or delete the custom fee, click the 3-dot icon next to the toggle switch.
Show/Hide The Gift Card Field
Toggle the switch on/off to hide/show the Gift Card field on the Checkout Page.
When enabled, customers can enter a gift card code that can be applied to their order when they check out.
Check out this article on How to Create & Sell Digital & Physical Gift Cards
Show/Hide Order Notes Field
When enabled, customers can click the [Add an Order Note] button and enter additional information about their order.
To hide/show it, toggle the switch on/off for the Order Notes field option.
Absorb Gift Card Guest Fees
By default, guests pays the app/guest fees on gift cards
For example, if a gift card costs $100 and the app/guest fee is 3%, guest pays $103.00. The restaurant gets $100.00 and Sociavore gets $3.00.
When enabled, the app/guest fee on gift card sales would be absorbed. For example, if a gift card costs $100 and the app/guest fee is 3%, the guest would pay only $100.00.
In other words, the guest/app fee would be subtracted from the gift card sales. The restaurant gets $97.00 and Sociavore gets $3.00 (See sample sales report below).
Dedicated Order Page
After a customer successfully checks out, a post-checkout order page is displayed which includes the following details:
Order number
Estimated pickup/delivery date and time
Pickup/delivery instructions of customer
Restaurant’s location and contact details
Order summary - date and time of order, items and amount, subtotal, tip, taxes and fees, order total, and payment details
