Retainer payments run through Growi. You may see PearPop and Stripe on your payment records, both are expected names in the payout flow. Payment lands in your linked bank account or debit card, not through PayPal.
What PearPop means on your Growi record
PearPop is a payment processor used in the Retainer payout flow. If you see PearPop attached to your Retainer balance or payment record on Growi, that's expected.
Why your deposit shows Stripe
Stripe is the deposit method for Retainer payouts. The money reaches your bank account or debit card through Stripe.
What about PayPal?
This comes up a lot because a lot of creator programs pay through PayPal. Soco Retainers work differently. Payment lands in your linked bank account or debit card. If a message you've seen mentions PayPal for a Soco Retainer, it's worth a quick check-in with @Yunxin, @Bilo, or @Ipek so we can confirm everything's lined up.
Where to set up your payout method
The first time you're paid for a Retainer, you'll be prompted to complete a one-time payment setup in Growi to connect your bank account or debit card. If anything stalls along the way, message @Yunxin, @Bilo, or @Ipek on Soco Discord with your TikTok handle and a screenshot and we'll help.
In short
Retainer payments process through Growi and land in your linked bank account or debit card. PearPop and Stripe are normal names on your payment records. PayPal isn't part of the flow.