Support & Feedback
Ways to contact Soco support, and submit feedback to improve the app
By Basel1 author3 articles
- Contact Soco supportContact Soco support from inside the Soco app or by email. Soco's AI agent answers first in the app, and a person answers Monday to Friday, 9am to 6pm Eastern.
- Report a bugReport a bug from inside the Soco app. The report opens a chat with Soco support, so you can add a screenshot and follow up in the same conversation.
- Request a new featureSend a feature request from inside the Soco app. It opens a chat with Soco support; the team reads every request but doesn't promise an individual reply.