The fastest route to Soco Support is opening a ticket inside the Soco app.
From the Soco app (recommended)
Opening a ticket from inside the app lets the team see your account details and solve your issue faster.
From the Home tab, tap the support icon in the top left.
From your Account section, tap the support icon in the top right.
Via email
Email support@joinsoco.com with your registered email and a short description of your issue.