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Why is the Contact button disabled?

Learn why the Contact button is unavailable, including unpublished profiles, listing ownership, and contact permissions.

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Written by Info Solarplaza

There are two common reasons why the Contact button may be unavailable:

  • Your organization profile has not been published. Only users whose organization profile has been published on the Solarplaza Platform can contact companies through the BizzBoard.

  • You are the contact person for the listing. If you are the designated contact for the listing, the platform disables the Contact button because you cannot contact your own listing.

If you believe neither of these situations applies, please contact our Solarplaza Support Team at support@solarplaza.com for further assistance.

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