All CollectionsPlatform & Accounts ManagementPlatform & Accounts ManagementPlatform & Account ManagementIBy Info1 author·32 articlesHow do I create a Solarplaza account?Why am I required to use a business email address?What are the limitations of a Solarplaza private account?I did not receive the account verification email. What should I do?I cannot log in to my Solarplaza account. What should I do?Is my email address case-sensitive when logging in?How do I reset my password?How can I change the email address on my Solarplaza account?Do I need separate Solarplaza accounts for the website and the event app?What can I do from my Solarplaza account dashboard?What content can I bookmark?How do I report a website error or internal server error?How can I remove a former employee from our company's Solarplaza account?How can I transfer account ownership?How can I become the administrator of my company's Solarplaza account?My company's team structure is incorrect. How can I update it?Why can't I see my registered event in my Solarplaza account?Why can't my colleagues access tickets that were purchased for them?Why am I unable to proceed to the payment step during registration?How can I update my contact details in the system?How do I request account-related support?How do I report a technical issue with the platform?What information should I provide when reporting a website issue?Can I create a Solarplaza account using a personal email address?What does a private Solarplaza account refer to?How do I add or verify my organization?Why can't I see my organization in my Solarplaza account?How can I change my company affiliation?How can I update contacts associated with my organization?Why does my organization listing appear anonymously?Why am I unable to create a free Business Account?Why am I seeing a “This feature is for members only” message when trying to post on the BizzBoard?