I have a charge on my card and I don't know what it's for.

There are a few different reasons you may see an unfamiliar charge. Late cancel charges are processed on your account a few days after the class that was missed - this window allows our team to be sure your visit was canceled or checked in accurately.
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Other reasons may include, but are not limited to a beverage charge from a local studio, a charge to address a negative balance on your account, or a delayed membership payment if your autopay did not go through the first time it was attempted. Please reach out to your local studio with any additional questions.