How to Contact Your Local Studio for Support and Assistance
If you need to get in touch with your local studio, the best way to do so is by submitting a form through our website. This is the most efficient way for us to assist you and ensure that your inquiry is addressed in a timely manner.
Submitting a Form
To submit a form, simply click on the link provided here: contact form. This will take you to a page where you can fill out your information and submit your inquiry. Our team at the studio will get back to you as soon as possible.
General Customer Support Inquiries
If you have any general customer support inquiries, you can reach out to our Client Experience team through the chat feature on our website. This can be found on the bottom right corner of the page. Our team is available to assist you with any questions or concerns you may have.
Contacting Our Sales Team
If you have any questions or need help with purchasing a membership or package, our Sales team is here to help. You can contact them by emailing sales@solidcore.co. Our Sales team is also the best point of contact for military, student, teacher, and healthcare worker discounted pricing.
Managing Your Membership
To manage your membership, we have a convenient membership portal that you can access through our website. Simply click on the link provided here: membership portal. This portal allows you to easily submit upgrade, downgrade, freeze, and cancellation requests.