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Automated emails
How do I create an automated email?
How do I create an automated email?

Send out emails to all your customers for special occasions or just to remind them to book your services

Updated over a week ago

To create an automated email campaign:

  1. Go to Menu >> Marketing tools

  2. Click Automated emails

  3. Click + Create automated email

  4. Choose a template

    • Upcoming birthday

    • First time booking

    • Lapsed clients

    • Promote booking online

  5. Set how many days before the clients birthday the email should send

  6. Set which time of day the email should send

  7. Edit content

  8. You can add blocks to include title, text, button, image, promo code and horizontal line. We recommend sending a test email to yourself so you can check for any mistake before sending your email

  9. Enable automation

  10. Click Save

To edit the automation:

  1. Go to Menu >> Marketing tools >> Automated emails

  2. Click on the automation you want to edit

  3. Click edit campaign

To stop the automation:

  1. Go to Menu >> Marketing tools >> Automated emails

  2. Click on the automation you want to edit

  3. Click archive campaign

Please note, emails will be sent from a no-reply email address. This means that clients cannot directly respond to these emails by replying.

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