Follow these steps to cancel a user’s access and remove them from billing.
Open the main menu
From the dashboard, open the main menu.
Go to Soma ID Archive
Select Soma ID Archive to view all users tied to your purchased access.
Find the user
Locate the user you want to remove.
Click Remove
Next to the user’s profile, select Remove.
Confirm the removal
In the confirmation pop-up:
Type Remove in the text field.
Click Remove again to finalize.
Check your email
You will receive a confirmation email once the user is successfully removed from the Soma ID Archive and the billing cycle.
Note: Removing a user cancels their access and stops future billing for that Soma ID.
