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Frequently Asked Questions
Frequently Asked Questions

FAQs

Updated over a week ago

Soma is a cutting-edge platform that provides athletes with the tools they need to maximize their performance and reach their full potential. With its innovative features, it has become one of the most sought-after solutions for athletes who want to take their training to the next level.

In this comprehensive FAQ guide, we will answer all of your questions about Soma and help you understand how it works. Whether you're a coach or an athlete, you'll find the information you need to get the most out of Soma NPT.

Do you offer a free trial?

At Soma, we prioritize a comprehensive onboarding process over a free trial. This approach ensures that each of our customers receives the utmost benefit from our platform. Our onboarding process is designed to thoroughly educate you with Soma.

Cognitive & Physiological Mean Data: Learn about Soma's detailed insights that drives performance. Gain deep insight into each measure and understand what they assess.

  • Reaction Time

  • Speed

  • Variation

  • RCS

  • Accuracy

  • rMSSD

  • SDNN

  • RPE

  • RME

  • RMF

Minute on Minute Data: Delve into Soma's detailed minute on minute data and understand how to interpret minute on minute trends and understand a users cognitive & physiological breaking points.

Specialized Training Modes: Explore Soma's 15 specialized training modes that are engineered to enhance cognitive performance, measure attentional capacity, decision making behaviour and much more.

Custom Cognitive Training Plans: Learn how to design a training plan that aligns with your users specific cognitive goals.

Baseline Data Interpretation: Understand baseline data and how to interpret data.

Soma Profiling: Familiarize yourself with Soma's profiling system, including trends and scales, for a comprehensive view of cognitive performance.

Integration Strategies: Discover effective strategies to integrate Soma seamlessly into any routine.

Periodization of Cognitive Training: Learn how to structure a cognitive training plan for optimal results.

Monitoring Mental Fatigue: Understand how to monitor and manage mental fatigue effectively.

Identifying Psychomotor Fatigue Threshold: Find out how to determine a users psychomotor fatigue threshold for better training efficiency. routine.

Progressive Plan Development: Master the art of progressing a cognitive training plan strategically.

We believe this in-depth onboarding experience offers far more value than a conventional free trial, as it empowers you to maximize the use of Soma from day one.

What is Soma NPT?

Soma NPT is a cognitive training app that is trusted by professional athletes, the military, and leading universities worldwide. It has been validated through peer-reviewed research and clinical trials.

Soma NPT is utilized for a variety of purposes, including:

  • Brain Endurance Training (BET)

  • Mental Fatigue Monitoring

  • Concussion Management

  • Mental Toughness Training

  • Cognitive Priming

  • Cognitive Training for the Elderly

  • Evaluating the Effectiveness of Cognitive Supplements

What is Soma Analytics?

Soma Analytics is engineered to monitor cognitive and physiological metrics both on an average and a minute-by-minute basis. This allows for the formulation of highly personalized cognitive training programs, tailored to the specific needs of each individual. Validated through peer-reviewed research and clinical trials, Soma is designed to enhance human performance.

Features Include:

Plan Builder: This feature allows for the creation of highly personalized cognitive training programs, tailored to the specific needs of each individual.

Training Modes: Engineered to enhance the brain's resilience against both mental and physical fatigue.

Overview: Monitor session data to evaluate cognitive load and track data trends across a mesocycle.

Trends: Track task trends over time, with options to filter by duration and training mode.

Profiling: Track performance for each task across metrics categorized as elite, average, or poor.

Baselines: Monitor baseline performance for each individual task, as well as the overall baseline.

Calendar: View a user’s tasks performed, task duration, and total session duration per day.

Scales: Apply fatigue, effort, and exertion scales after tasks to monitor trends.

Monitor Mean & Minute-by-Minute Data Trends in:

  • Reaction Time

  • Speed

  • Variation

  • RCS

  • Accuracy

  • BPM (Beats Per Minute)

  • rMSSD (Root Mean Square of Successive Differences)

  • SDNN (Standard Deviation of NN Intervals)

  • RPE (Rating of Perceived Exertion)

  • RMF (Rate of Mental Fatigue)

  • RME (Rate of Mental Effort)

Is it possible to use Soma NPT independently of Soma Analytics?

Yes, it is possible to use Soma NPT on its own. However, it's important to note that Soma NPT and Soma Analytics are designed to function together as an integrated, comprehensive solution. While you can certainly access and benefit from the core features of Soma NPT independently, opting out of Soma Analytics may result in a more limited experience.

Soma Analytics complements Soma NPT by providing deeper insights, enhanced tracking capabilities, and more personalized training options. Together, they offer a fuller, more enriching experience aimed at maximizing your cognitive training outcomes.

Do you offer an onboarding process?

Absolutely! After your payment is successfully processed, we provide a comprehensive onboarding experience with Soma. This is designed to ensure that you fully understand and can effectively utilize all the features and benefits our service offers. Our goal is to make your transition as smooth and beneficial as possible, so you can make the most out of Soma right from the start.

Do you offer personalized 1-1 coaching sessions?

Yes, we certainly do! For more detailed information about our personalized 1-1 coaching services, please feel free to reach out to us at hi@soma-npt.ch. Our dedicated team is ready to provide you with all the necessary details and assist you in taking the next steps towards a tailored coaching experience.

Can individual athletes purchase Soma NPT access and share their Soma ID with me for training monitoring and creating custom cognitive training plans?

Definitely! After your athlete obtains access to Soma NPT, they can easily share their Soma ID with you. This allows you to monitor their training progress and devise tailored cognitive training strategies that cater specifically to their needs. This method is particularly advantageous for smaller organizations or teams. It enables personalized cognitive training while alleviating the financial burden on the organization. Each athlete manages their own subscription, making this a cost-effective solution for all involved.

Important Notes:

  • iTunes Purchases: If an athlete has subscribed to Soma NPT through iTunes, they should log in using the device they initially used for registration. This is essential as the subscription is linked to their specific iTunes account.

  • Multi-Device Access: If you prefer your athletes to have the flexibility of logging in from any iOS device, consider opting for a Soma ID purchase through Soma Analytics. This will expand their access options, making it more convenient and versatile.

Can I Log In with Just My Soma ID?

Yes, you can log in with just your Soma ID. Simply enter your Soma ID into the required field, and you'll be able to access the platform.

Does Soma NPT Run on iPad & iPhone?

Yes, Soma NPT is compatible with both iPad and iPhone devices.

Where is the Data Held?

All of your data is held encrypted on our servers in Switzerland. This means that your data is always secure and protected from outside threats.

Where Can I Find My Soma ID?

Your Soma ID is located on the home screen, so it's easy to find when you need it.

Can I Use One Soma ID for Multiple Users?

No, you can't use one Soma ID for multiple users. Doing so is a breach of our terms and conditions and may result in your subscription being cancelled and you being banned from using Soma Technologies in the future.

Do You Offer Discounts?

Yes, we provide discounts on annual orders over 100,000 Swiss Francs.

How Do I Cancel My Subscription?

If you purchased your subscription via iTunes, you can manage it through the Settings app. To cancel your subscription, follow these steps:

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Tap the subscription that you want to manage.

  5. Tap Cancel Subscription.

Do You Offer Phone Support?

No, we don't offer phone support. Instead, we offer 24/7 support via our chat system, which is always one click away. You’ll always have a knowledgeable team member on the other end.

Keeping support solely online allows us to better help your inquiry in a speedy and more efficient manner, as our team is able to focus all of their energy on your inquiry with the fewest number of distractions and interruptions possible. This in turn means that your inquiry is ultimately resolved faster. We believe it wouldn’t be possible to provide the same effective assistance over the phone.

Here are a few additional reasons why:

  • A chat allows us to immediately pull information for your inquiry quickly from our online resources.

  • We’re able to automatically gather technical information for research and troubleshooting purposes and link you directly to our online Help Center.

  • All support chats and conversations are stored for access at all times. This allows anyone on our team to easily pick up where another left off, therefore never having to ask you questions twice.

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