Skip to main content
All CollectionsFAQ
Why is the invoice PDF not attached to the invoice emails?
Why is the invoice PDF not attached to the invoice emails?
Chris Kiehl avatar
Written by Chris Kiehl
Updated over 2 months ago

This only applies to Xero

Xero doesn't send the attachment with the email when the email is triggered by an external system like SortScape.

Xero are aware of the limitation and have an open feature request where you can vote on fixing this here https://xero.uservoice.com/forums/5528-accounting-api/suggestions/39240961

In the meantime, if you need the PDF attached to the invoice, please contact support and we can enable a workaround for you.

Did this answer your question?