If your refund withdrawal fails, first check that your withdrawal details are correct.
If you’re withdrawing to a bank account
Check that your:
Account holder name is correct
Bank account details are correct
If you’re withdrawing to a credit or debit card
Check that:
Your card details are correct
You have selected a currency supported by your card
Some card issuers may not accept payments to their cards. If your card is not supported, try using a different card or a bank account instead.
Still having trouble?
If you’ve checked your details and your withdrawal is still failing, contact Pie Support through the Pie VAT app and we’ll help you.