The table below lists examples of hardware and accessories used in past successful implementations of SparrowQueue.
Although we have provided purchasing links for these options, we recommend discussing any hardware requirements you might have with your IT service provider or an AV integrator when purchasing SparrowQueue.
Hardware | Purpose | Installation Notes | Purchasing Links |
Digital Signage | Displays customer order numbers. | To be installed in a location visible to customers near the dispensary or in the waiting area. | |
Computer | Drives the LED signage, depending on the type. | A computer may not be required for all digital signage types. | |
Wireless Keyboard | Allows remote control of the computer driving the LED signage. | Setup within easy reach of the pharmacy staff in the dispensary. | |
Computer and Monitor | Used at the 'Scripts In' counter to collect customer information and add scripts to the queue. | Position for easy use by pharmacists and staff, avoiding crowding.
A touchscreen is also favourable. | Computer |
Zebra Printer | Prints customer dockets with order numbers and prints pharmacist dockets with script information and preferences. | The printer will be connected to the 'Scripts In' computer via USB for easy access during the scripts in process. | |
Scanner | Captures customer data from eligible prescriptions. | The scanner will be connected to the 'Scripts In' computer via USB, allowing customers to scan their e-scripts. | |
Receipt Paper
| Required for printing customer dockets. | Receipt paper must be compatible with the Zebra Printer, although most receipt paper will work. |