SparrowQueue
Send script collection notifications and automated script refill reminders.
16 articles
How Do I Access the SparrowQueue Dashboard?This guide will provide you with the steps to access the customer-facing dashboard for SparrowQueue.
SparrowHub isn't loading: what do I do?Experiencing loading issues or an error when logging into SparrowHub? Try these troubleshooting methods.
How Do I Send a Custom SMS to a Customer?Follow this step-by-step guide to send tailored messages to your customers directly from SparrowQueue.
How Do I Add E-Scripts if eRx is Down?This guide will show you how you can use paper scripts and script notes to manage e-scripts while the eRx Script Exchange is down.
New Look: SparrowQueue Ticket Creation
Onboarding
Set up SparrowQueue in your pharmacy with these introductory articles
SparrowQueue Hardware Requirements [Optional]This guide outlines the hardware components and setup steps to get SparrowQueue up and running in your pharmacy.
SparrowQueue Hardware ExamplesExplore examples of hardware options for installation, including printers and computers.
Can I set up automatic printing?Follow these steps to skip past the print dialog in Google Chrome.
Order Creation
Learn how to add different scripts types to an order
How Do I Add an E-script to the Queue?This guide covers how to add e-scripts to your queue, including entering patient details and printing customer and pharmacist dockets.
How Do I Add a Service to a Ticket?Step-by-step guide for adding a service item to a ticket in SparrowQueue
How Do I Create a Recurring Ticket in SparrowHub?This guide offers a step-by-step process for creating a recurring ticket, making it easy to send share carts at regular intervals.
Order Management
Learn about the features available to manage orders
How Do I Handle Special Orders?Follow this guide to manage special orders via the on hold functionality within SparrowQueue.
How Do I Add Notes to a New Order?Easily add script and order notes at various points of the process to improve order management.
How Do I Mark Orders as Collected in Bulk?This guide provides a straightforward method to mark multiple queue orders as collected.
How Do I Add a Note to a Queue Order?This guide provides a straightforward method for adding notes to queue orders.
How Do I Use Filters in SparrowQueue?Guide to using filters including how to set and remove filters.