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Verifying Your Identity (KYC) β€” Social + Passport πŸ†”πŸ·

Why we verify everyone, what we need, how the social media check works, and why we only accept passports. Real talk on the boring-but-critical bit. ✨

Written by 🐽 Support Piggy 🐽

Right, let's talk about the bit that creators ALWAYS have questions about: identity verification.

Yes, we make every creator verify. Yes, we're strict about it. Here's why, and exactly what to expect. πŸ”’


The 30-Second Version ⏱️

βœ… You connect a verified social account first (Instagram, X, or TikTok β€” 6+ months old, public, photo must match your passport)

βœ… Our team manually reviews it (a real human checking, not just an algorithm)

βœ… Once approved, KYC unlocks β€” you upload your passport (not a driving licence)

βœ… You take a selfie that gets matched to your passport

βœ… Approved? You can earn. Without verification, no payouts move. πŸ’Έ

Strict? Yes. Necessary? Absolutely. Let's break it down. πŸ‘‡


Why we verify (and why it's stricter than most) πŸ›‘οΈ

We're a regulated platform handling real money for real people. Identity verification is what stops:

🚫 Impersonators β€” people pretending to be your favourite creator

🚫 Fraudsters β€” stolen-card scammers who want to launder money through creator platforms

🚫 Underage account holders β€” you must be 18+ to earn on Spenny Piggy

🚫 Sanctioned individuals β€” people who legally can't receive payments globally

Without KYC, none of the above gets stopped. Which means:

  • Your real account could be impersonated tomorrow 🚨

  • Stripe pulls our platform license πŸ’€

  • Supporters lose trust and stop spending

So yeah β€” strict verification = clean platform = everyone earns more. 🐷✨


Step 1: Connect a verified social media account πŸ“±

This is the gatekeeper step. Before KYC unlocks, you need to connect a public social media account that we can manually verify against your ID.

What we accept

βœ… Instagram

βœ… X (Twitter)

βœ… TikTok

One of these three. Nothing else. Not Facebook. Not Snapchat. Not YouTube. Not LinkedIn. Just IG, X, or TikTok. 🎯

The requirements

Requirement

Detail

Account age

Minimum 6 months active

Privacy

Must be public (we can't verify private accounts)

Profile photo

Must show the same person as your passport

Activity

Should be a real account with real posts, not a freshly-made shell

What "active" means

We're not looking for 100k followers. We just need to see:

βœ… Real posts spread over at least 6 months

βœ… A consistent profile photo of you (not a logo, pet, or celebrity)

βœ… Some level of genuine activity (occasional posts, stories, replies)

Bot accounts, empty profiles, and freshly-created accounts will be rejected. This isn't about gatekeeping based on follower count β€” it's about verifying you're a real person who's been online for a while. 🐷


Step 2: We manually review it πŸ‘€

This is where we differ from automated platforms.

When you connect your social, a real human on our team checks it. They compare:

  • πŸ–ΌοΈ The profile photo of your social β†’ to the photo on your passport

  • πŸ†” The face of the person posting β†’ to your passport face

  • πŸ“… The account history β†’ to make sure it's a real, active account

  • πŸ” General signals β†’ does this look like a real creator profile?

Average review time: a few hours to 1 business day. ⏱️

Sometimes faster, sometimes slower (especially on weekends). We don't have an "instant" automated path because automation can be tricked β€” a manual human review by our team catches what algorithms miss.

If approved β†’ KYC unlocks. If rejected β†’ we'll tell you why and what to do. πŸ’¬


Step 3: KYC with your passport πŸ“•

Once social verification is approved, you can complete KYC.

What you'll need

πŸ“• A valid, in-date passport (driving licences and other ID types are NOT accepted β€” see below πŸ‘‡) 🀳 A device with a camera (phone or laptop) 🏠 Your current address (sometimes a proof-of-address doc is needed)

The process

  1. From your dashboard, click Verify Identity

  2. You'll be guided through our identity verification partner

  3. Upload a photo of your passport (info page)

  4. Take a selfie (this gets matched to your passport photo)

  5. Confirm your address details

  6. Submit

Typically approved within minutes for clean submissions. Occasionally takes longer if our partner needs additional checks.

πŸ”’ Your passport data is handled by our regulated identity verification partner β€” not stored on Spenny Piggy's servers. We just receive the "yes, this person is real and matches" confirmation.


Why we only accept passports πŸ“•

This is a question we get a lot. Short answer: passports are the hardest to fake.

What's wrong with driving licences?

❌ Easily forged (templates available online)

❌ Wildly inconsistent format across countries (some are paper, some are plastic) ❌ Less anti-fraud features baked in

❌ Often don't include current address

❌ Fraudsters specifically use them because they're cheap to fake

Why passports?

βœ… Strong international standards (ICAO standards make them very consistent)

βœ… Anti-fraud features (biometric chip, holograms, hidden security marks)

βœ… Backed by national governments (harder to fake without serious resources)

βœ… Lifetime documentation history (changes are tracked)

βœ… Easier for our verification partner to validate authenticity

It's a stricter bar, we know. But cleaner verification = fewer fraudsters = better experience for real creators. πŸ›‘οΈ

If you don't have a passport, you'll need to get one before you can verify. Many countries process applications in 3-6 weeks. There's no workaround on this rule. ⏳


What we DON'T need 🚫

Some quick reassurances about what we don't ask for:

❌ Your social security number / national insurance number (Stripe handles that separately)

❌ Your bank statements

❌ Tax documents

❌ Holding the passport up to your face (some platforms do this β€” we don't need it) ❌ Video calls with our team

❌ Multiple ID documents

Just one passport + one selfie + one verified social account = done. ✨


What happens after verification βœ…

Once approved:

βœ… Your account moves to verified status

βœ… You unlock the ability to connect Stripe Connect

βœ… You can start earning

βœ… Payouts begin running weekly

You'll see a green "Verified" badge in your dashboard. Welcome to the platform properly. 🐷✨


Common rejection reasons (and how to fix) πŸ”„

If you get rejected, don't panic. Most rejections are easy fixes. Here are the common ones:

Social media rejections

Reason

Fix

Account is less than 6 months old

Wait or use an older account

Account is private

Make it public during verification (you can make it private again after)

Profile photo doesn't match passport

Update to a clear photo of yourself

Account appears inactive/bot-like

Use a real, active account

Profile photo is a logo, pet, celebrity, or AI image

Use a real photo of you

Passport rejections

Reason

Fix

Photo blurry or poorly lit

Retake in good light, clear focus

Passport expired

Get a new passport

Photo cropped (info missing)

Retake including all 4 corners of the info page

Selfie doesn't match passport photo

Retake selfie with similar lighting and angle

Document isn't a passport

Use your passport (no other ID accepted)

Stuck after a rejection? Hit the chat bubble β€” we'll walk you through it. πŸ’¬


Common questions πŸ€”

"How long does the whole process take?"

πŸ•’ Social media verification: a few hours to 1 business day πŸ•’ KYC (after social approved): typically minutes πŸ•’ Stripe Connect (after KYC approved): typically minutes

Total realistic time: same day or next day for most creators. ⏱️

"Can I start setting up my profile before verification?"

Yes β€” you can fully set up your profile, choose your income models, and prep everything. You just can't go live or receive payouts until verification is complete. ✨

"What if my passport is expired?"

You need a valid, in-date passport. Expired ones aren't accepted. πŸ“…

"Can my partner / friend / business use my social and ID?"

No. The face in the social photo must match the face on YOUR passport β€” not anyone else's. This is the whole point of the verification. 🚫

"What if I'm under 18?"

You can't create a Spenny Piggy account if you're under 18. The platform requires you to be a legal adult to earn money and accept the Terms of Service. βœ‹

"What about anonymous / pseudonymous creators?"

You can absolutely use a stage name or alias publicly. Many of our creators do. The verification is just internal β€” what supporters see is your chosen display name. Your real legal identity stays private. 🎭

But internally, we need to know you're a real adult who matches your social profile. The two don't have to be the same name β€” they just have to be the same face.

"What about if my social media account gets banned/deleted after verification?"

Let us know via the chat bubble β€” we'll need to re-verify with another active social account. If you can't provide one, we may need to pause your account. ⚠️

"Why is your verification stricter than other platforms?"

Most platforms use automated-only checks. We add a manual human review step on top of that.

This adds 1-2 days to onboarding. But it also keeps the platform clean of impersonators, fraudsters, and bad actors who can pass automated checks but fail human ones. Worth the extra day. πŸ›‘οΈ

"Will my passport details be sold or shared?"

No. Your passport data is handled by our regulated identity verification partner under strict GDPR / data protection rules. We never sell, share, or store passport data ourselves. We just receive the "verified" status. πŸ”’

"What countries can verify?"

Our verification supports passports from 200+ countries. If you have a valid passport, you can almost certainly verify. ✨


TL;DR 🎯

  1. Connect Instagram, X, or TikTok β€” public, 6+ months old, photo matches your passport

  2. Wait for our manual review (few hours to 1 business day)

  3. Once approved, upload your passport (driving licences not accepted)

  4. Take a selfie to match against your passport

  5. Wait for approval (usually minutes)

  6. Connect Stripe Connect

  7. You're verified β€” go earn. πŸ’°

Yes it's strict. Yes it's worth it. Cleaner platform = better experience = more earnings for real creators. 🐷✨


Need help with verification? πŸ’¬

Hit the chat bubble in the bottom right β€” we help with verification daily. Real humans, no scripts, we'll walk you through it.

For specific issues (rejections, document problems, social verification queries), email support@spennypiggy.co.


Verified once. Earn forever. πŸ†”πŸ·

Oink oink β€” your passport is the key to the bag. πŸ’–

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