Right, let's talk about the bit that creators ALWAYS have questions about: identity verification.
Yes, we make every creator verify. Yes, we're strict about it. Here's why, and exactly what to expect. π
The 30-Second Version β±οΈ
β You connect a verified social account first (Instagram, X, or TikTok β 6+ months old, public, photo must match your passport)
β Our team manually reviews it (a real human checking, not just an algorithm)
β Once approved, KYC unlocks β you upload your passport (not a driving licence)
β You take a selfie that gets matched to your passport
β Approved? You can earn. Without verification, no payouts move. πΈ
Strict? Yes. Necessary? Absolutely. Let's break it down. π
Why we verify (and why it's stricter than most) π‘οΈ
We're a regulated platform handling real money for real people. Identity verification is what stops:
π« Impersonators β people pretending to be your favourite creator
π« Fraudsters β stolen-card scammers who want to launder money through creator platforms
π« Underage account holders β you must be 18+ to earn on Spenny Piggy
π« Sanctioned individuals β people who legally can't receive payments globally
Without KYC, none of the above gets stopped. Which means:
Your real account could be impersonated tomorrow π¨
Stripe pulls our platform license π
Supporters lose trust and stop spending
So yeah β strict verification = clean platform = everyone earns more. π·β¨
Step 1: Connect a verified social media account π±
This is the gatekeeper step. Before KYC unlocks, you need to connect a public social media account that we can manually verify against your ID.
What we accept
β Instagram
β X (Twitter)
β TikTok
One of these three. Nothing else. Not Facebook. Not Snapchat. Not YouTube. Not LinkedIn. Just IG, X, or TikTok. π―
The requirements
Requirement | Detail |
Account age | Minimum 6 months active |
Privacy | Must be public (we can't verify private accounts) |
Profile photo | Must show the same person as your passport |
Activity | Should be a real account with real posts, not a freshly-made shell |
What "active" means
We're not looking for 100k followers. We just need to see:
β Real posts spread over at least 6 months
β A consistent profile photo of you (not a logo, pet, or celebrity)
β Some level of genuine activity (occasional posts, stories, replies)
Bot accounts, empty profiles, and freshly-created accounts will be rejected. This isn't about gatekeeping based on follower count β it's about verifying you're a real person who's been online for a while. π·
Step 2: We manually review it π
This is where we differ from automated platforms.
When you connect your social, a real human on our team checks it. They compare:
πΌοΈ The profile photo of your social β to the photo on your passport
π The face of the person posting β to your passport face
π The account history β to make sure it's a real, active account
π General signals β does this look like a real creator profile?
Average review time: a few hours to 1 business day. β±οΈ
Sometimes faster, sometimes slower (especially on weekends). We don't have an "instant" automated path because automation can be tricked β a manual human review by our team catches what algorithms miss.
If approved β KYC unlocks. If rejected β we'll tell you why and what to do. π¬
Step 3: KYC with your passport π
Once social verification is approved, you can complete KYC.
What you'll need
π A valid, in-date passport (driving licences and other ID types are NOT accepted β see below π) π€³ A device with a camera (phone or laptop) π Your current address (sometimes a proof-of-address doc is needed)
The process
From your dashboard, click Verify Identity
You'll be guided through our identity verification partner
Upload a photo of your passport (info page)
Take a selfie (this gets matched to your passport photo)
Confirm your address details
Submit
Typically approved within minutes for clean submissions. Occasionally takes longer if our partner needs additional checks.
π Your passport data is handled by our regulated identity verification partner β not stored on Spenny Piggy's servers. We just receive the "yes, this person is real and matches" confirmation.
Why we only accept passports π
This is a question we get a lot. Short answer: passports are the hardest to fake.
What's wrong with driving licences?
β Easily forged (templates available online)
β Wildly inconsistent format across countries (some are paper, some are plastic) β Less anti-fraud features baked in
β Often don't include current address
β Fraudsters specifically use them because they're cheap to fake
Why passports?
β Strong international standards (ICAO standards make them very consistent)
β Anti-fraud features (biometric chip, holograms, hidden security marks)
β Backed by national governments (harder to fake without serious resources)
β Lifetime documentation history (changes are tracked)
β Easier for our verification partner to validate authenticity
It's a stricter bar, we know. But cleaner verification = fewer fraudsters = better experience for real creators. π‘οΈ
If you don't have a passport, you'll need to get one before you can verify. Many countries process applications in 3-6 weeks. There's no workaround on this rule. β³
What we DON'T need π«
Some quick reassurances about what we don't ask for:
β Your social security number / national insurance number (Stripe handles that separately)
β Your bank statements
β Tax documents
β Holding the passport up to your face (some platforms do this β we don't need it) β Video calls with our team
β Multiple ID documents
Just one passport + one selfie + one verified social account = done. β¨
What happens after verification β
Once approved:
β Your account moves to verified status
β You unlock the ability to connect Stripe Connect
β You can start earning
β Payouts begin running weekly
You'll see a green "Verified" badge in your dashboard. Welcome to the platform properly. π·β¨
Common rejection reasons (and how to fix) π
If you get rejected, don't panic. Most rejections are easy fixes. Here are the common ones:
Social media rejections
Reason | Fix |
Account is less than 6 months old | Wait or use an older account |
Account is private | Make it public during verification (you can make it private again after) |
Profile photo doesn't match passport | Update to a clear photo of yourself |
Account appears inactive/bot-like | Use a real, active account |
Profile photo is a logo, pet, celebrity, or AI image | Use a real photo of you |
Passport rejections
Reason | Fix |
Photo blurry or poorly lit | Retake in good light, clear focus |
Passport expired | Get a new passport |
Photo cropped (info missing) | Retake including all 4 corners of the info page |
Selfie doesn't match passport photo | Retake selfie with similar lighting and angle |
Document isn't a passport | Use your passport (no other ID accepted) |
Stuck after a rejection? Hit the chat bubble β we'll walk you through it. π¬
Common questions π€
"How long does the whole process take?"
π Social media verification: a few hours to 1 business day π KYC (after social approved): typically minutes π Stripe Connect (after KYC approved): typically minutes
Total realistic time: same day or next day for most creators. β±οΈ
"Can I start setting up my profile before verification?"
Yes β you can fully set up your profile, choose your income models, and prep everything. You just can't go live or receive payouts until verification is complete. β¨
"What if my passport is expired?"
You need a valid, in-date passport. Expired ones aren't accepted. π
"Can my partner / friend / business use my social and ID?"
No. The face in the social photo must match the face on YOUR passport β not anyone else's. This is the whole point of the verification. π«
"What if I'm under 18?"
You can't create a Spenny Piggy account if you're under 18. The platform requires you to be a legal adult to earn money and accept the Terms of Service. β
"What about anonymous / pseudonymous creators?"
You can absolutely use a stage name or alias publicly. Many of our creators do. The verification is just internal β what supporters see is your chosen display name. Your real legal identity stays private. π
But internally, we need to know you're a real adult who matches your social profile. The two don't have to be the same name β they just have to be the same face.
"What about if my social media account gets banned/deleted after verification?"
Let us know via the chat bubble β we'll need to re-verify with another active social account. If you can't provide one, we may need to pause your account. β οΈ
"Why is your verification stricter than other platforms?"
Most platforms use automated-only checks. We add a manual human review step on top of that.
This adds 1-2 days to onboarding. But it also keeps the platform clean of impersonators, fraudsters, and bad actors who can pass automated checks but fail human ones. Worth the extra day. π‘οΈ
"Will my passport details be sold or shared?"
No. Your passport data is handled by our regulated identity verification partner under strict GDPR / data protection rules. We never sell, share, or store passport data ourselves. We just receive the "verified" status. π
"What countries can verify?"
Our verification supports passports from 200+ countries. If you have a valid passport, you can almost certainly verify. β¨
TL;DR π―
Connect Instagram, X, or TikTok β public, 6+ months old, photo matches your passport
Wait for our manual review (few hours to 1 business day)
Once approved, upload your passport (driving licences not accepted)
Take a selfie to match against your passport
Wait for approval (usually minutes)
Connect Stripe Connect
You're verified β go earn. π°
Yes it's strict. Yes it's worth it. Cleaner platform = better experience = more earnings for real creators. π·β¨
Need help with verification? π¬
Hit the chat bubble in the bottom right β we help with verification daily. Real humans, no scripts, we'll walk you through it.
For specific issues (rejections, document problems, social verification queries), email support@spennypiggy.co.
Verified once. Earn forever. ππ·
Oink oink β your passport is the key to the bag. π
