Onboarding & Getting Starting
Questions related to customer onboarding and the KYB/KYC process
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FAQs
Frequently asked questions
I have a question about a payment. How can I contact support?
My funds are missing or have not landed in my account. What should I do?
When will the funds land in my account?
What is the minimum amount that I can send or receive?
Where do I input the memo when making an on-ramp?
My bank doesn’t recognize the Routing Number for the payment. What should I do?