If you're experiencing a location verification issue, please try the following troubleshooting steps:
Turn off any VPN, proxy, or location-masking software, as these services can prevent us from verifying your location.
Enable Location Services on your device and ensure your browser has permission to access your location.
Restart your router or modem to refresh your IP address. In some cases, your Internet Service Provider (ISP) may assign an IP address that is associated with a different state, which can prevent access if that state is not supported. You may verify which state IP address are you connected to by accessing this site https://whatismyipaddress.com/.
Clear your browser's cache and cookies, then close and reopen your browser before trying again.
If possible, switch to a different internet connection (such as mobile data or another Wi-Fi network) to determine whether the issue is related to your current network.
If you've completed all of the above and are still unable to access the site, please send us a screenshot of the error message along with your current city and state. We'll be happy to investigate the issue further.