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My location is mistakenly identified - What can I do?

Updated over 2 weeks ago

If your location is being incorrectly detected and you are unable to access the site, there are a few steps you can take to resolve the issue.

First, try restarting your internet router. This simple step often refreshes your connection and can resolve temporary location detection errors.

If restarting your router does not fix the problem, the issue may be related to your IP address. In this case, we recommend contacting your Internet Service Provider (ISP) and requesting a new IP address. They should be able to assist you with this.

Another possible cause is the use of a VPN (Virtual Private Network). VPNs can change or mask your location, which may lead to incorrect location detection on the platform. If you are using a VPN, please disable it while accessing spinpals.com and try again.

If the issue persists after trying these steps, feel free to reach out to our support team for further assistance.

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