We’re sorry to hear about the issue you encountered with your recent PayPal deposit/withdrawal attempt, which was declined.
In most cases, this issue is related to outdated or incorrect information in your PayPal account. Here’s how you can resolve it:
🔧 Step 1: Review and Update PayPal Account Information
Log in to your PayPal account
Review your account details to ensure that everything is accurate and up to date (e.g., billing address, linked bank account, etc.)
📞 Step 2: Contact PayPal
If your information looks correct but the issue persists, we recommend contacting PayPal’s support team directly for further assistance. They may be able to provide more insight into why the transaction was declined.
🔄 Step 3: Retry the Deposit/Withdrawal
Once your PayPal account has been updated or verified, try your deposit/withdrawal again on Splash.
💳 Alternative Payment Method
If you continue to experience issues with PayPal, we suggest using Skrill as an alternative deposit/withdrawal method.
If you need any further help or have additional questions, please don’t hesitate to reach out to us. We’re happy to assist!