We’re glad to hear you want to link your bank account for fast and secure transactions.
Online banking in Splash enables both deposits and withdrawals through Aeropay's secure ACH (Automated Clearing House) process for efficient and reliable transactions.
All ACH (online banking) transactions are processed through our provider, Aeropay. Here's how to get set up:
🔄 Step-by-Step: Connect Your Bank via Aeropay
Go to your Deposit tab
Select Online Banking as your payment method
Enter the amount you'd like to deposit, then click Deposit
A pop-up window will appear regarding Aerosync — click Continue
Use the scroll bar or search field to select your bank
You’ll be redirected to your bank’s login page — sign in to connect your account
Follow the on-screen instructions to complete the process
Once successful, you’ll see a confirmation message saying “You’re all set!”
For additional guidance during the process, prompts within each step will direct you clearly through Aerosync's portal.
After setup, you’ll be able to make quick and secure deposits and withdrawals using your linked bank account.
Additionally, online banking also enables quick handling of withdrawals with the same ease and security.
Troubleshooting Common Issues
If you encounter challenges withdrawing funds after completing an online banking deposit, ensure the following:
Successful Account Connection: Double-check that your bank account is correctly linked to Splash.
Transaction Status: Confirm that the deposit is fully processed.
Support Contact: For unresolved issues, reach out to Splash Customer Support for assistance.
Let us know if you have any questions along the way — we’re here to help!