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How to Connect Your Bank Account for ACH Deposits & Withdrawals

Updated over 2 weeks ago

ACH (bank account) transactions on Splash are processed through Aeropay. Here's how to get set up:


Step-by-Step: Connect Your Bank via Aeropay

  1. Go to your Deposit tab

  2. Select Online Banking as your payment method

  3. Enter the amount you'd like to deposit, then click Deposit

  4. A pop-up will appear regarding Aerosync — click Continue

  5. Use the scroll bar or search field to select your bank

  6. You'll be redirected to your bank's login page — sign in to connect your account

  7. Follow the on-screen instructions to complete the process

  8. Once successful, you'll see a confirmation: "You're all set!"


Troubleshooting

  • Bank not connecting — Make sure you're using the correct login credentials and that your bank is supported by Aeropay.

  • Withdrawal not available after linking — Confirm the deposit was fully processed. ACH deposits can take 1–3 business days to clear.

  • Still stuck? — Email us at support@splashsports.com and we'll help.

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