I think I have two Splash accounts — can they be merged?
Yes, in many cases accounts can be merged. Splash Sports enforces a strict 'One Account per User' policy to ensure compliance and streamline account management.
To request an account merge, first verify your identity on the chosen primary account. Once the account is verified, contact us at support@splashsports.com with:
The email addresses for both accounts
Which account you'd like to keep as your primary
Once we have merged your accounts, all balances and past transactions from your secondary account(s) will be transferred to your primary account. Please note that deposits will be temporarily restricted while your accounts are merged. After your accounts are merged, you may be required to upload verification documents to gain access to your primary account.
Can I change my account's email address?
Yes, in most cases. Contact our support team at support@splashsports.com with your current account email and the email address you'd like to switch to. Our team will verify your identity and assist with the change.