Overview
If your Splash Sports account has been deactivated — either by you accidentally or through a self-closure — here's what you need to know about getting it back.
Accidentally Deactivated Your Account?
If you deactivated your account by mistake and want it restored, email support@splashsports.com from your registered email address and let us know. Our team can reactivate your account. Include:
Your account email address
A brief note that the deactivation was unintentional
Deleted Your Account?
If your account was fully deleted, it cannot be restored. Deletion is permanent — your account data, contest history, and any associated balance cannot be recovered. If you'd like to use Splash Sports again, you would need to create a new account.
Self-Exclusion or Responsible Gaming Closure
If you voluntarily closed your account through the Responsible Gaming tools (such as a self-exclusion or cooling-off period), that closure cannot be reversed early. The restriction will lift automatically when the period you selected expires.
What About My Balance?
If your account had a remaining balance at the time of deactivation, it is held securely and will be restored when your account is reactivated.
Questions? Email support@splashsports.com.