If you believe your entry was scored incorrectly — or your standing changed unexpectedly — here's how scoring works, when it finalizes, and what to do if you think there's been an error.
How Scoring Works on Splash Sports
Splash Sports pulls official scores and stats from licensed data providers. Results are not manually entered — they update automatically as games conclude. However, scores go through a finalization process before standings are locked and payouts are issued, which means:
Scores may appear preliminary during or shortly after a game, and can shift until officially confirmed
In some cases, stats or outcomes are adjusted after the fact if the official data provider issues a correction — this is normal and outside Splash's control
Standings and leaderboards update in real time as data comes in, so what you see mid-event may differ slightly from the final result
When Are Results Final?
Results are considered final once the contest moves from Active to Final and payouts have been distributed. The timeline varies by contest type:
NFL, NBA, NHL Pick'em / Survivor — typically finalized within a few hours after the last game of the week concludes
PGA One & Done / Tiers — finalized after the final round scores are confirmed (usually the Monday or Tuesday after the tournament ends)
MLB — finalized within a few hours after the game concludes
If your contest is still showing as Active, scoring may still be in progress. Check back once the contest moves to Final.
Think There's a Scoring Error?
If your contest is Final and you believe the result is wrong — for example, you think you should have advanced but were marked eliminated, or your score doesn't match what you expect — here's what to do:
Check the official result first. Verify the game outcome or player stat using an official source (NFL.com, ESPN, PGA Tour, etc.) to confirm what actually happened.
Review your contest's scoring rules. Go to the Rules tab in your contest to confirm exactly what counts as a win, an advance, or a scored point — the rules can vary by contest. Additionally, check the primary scoring method (e.g., Total Strokes, Score to Par) and verify if tournament weights are applied, as these settings can influence standings.
Contact support if the discrepancy persists. Email support@splashsports.com with:
Your account email address
The contest name
A description of what you expected vs. what was shown
The player, game, or outcome in question
Our team will review the data and, if a genuine error is confirmed, can issue a correction. Note that corrections to official scores come from our data provider — Splash cannot override official game results.
Why Did My Score Change Overnight?
Occasionally, scores or standings change after a game ends. This usually happens because:
The official data provider issued a stat correction (e.g., a rushing yard was attributed to the wrong player)
A game result was reviewed or revised by the league
The contest's final scoring run processed after the initial update
This is not unique to Splash — the same corrections happen on all major fantasy platforms. If the change affected your result, email support@splashsports.com and we'll explain exactly what changed and why.
Why Don't My Pool Standings Match My Winnings?
Understanding discrepancies between pool standings and player winnings in Splash often comes down to how scores are calculated and displayed. Below are the common causes and how to verify your pool settings to resolve any confusion.
Common Causes of Discrepancies
Scoring Methods: In some pools, standings are not based on total winnings but on other metrics like "Score to Par." For instance, in Two and Done pools where the primary scoring method is set to Total Strokes, standings are ordered by Score to Par rather than dollar winnings. This means a participant with higher winnings could rank lower if their Score to Par is worse. Always check your pool’s scoring settings to understand how standings are calculated.
Tournament Weighting: Golfer detail pages display each golfer’s actual results, including full winnings. However, when calculating member totals in the standings, tournament weights are applied. To reconcile these figures, sum the golfers’ actual winnings for a member’s roster and multiply by the tournament’s weight. The result should match the member’s total shown in the standings.
Verifying Pool Settings
Check Scoring Settings: Navigate to your pool’s settings and confirm the primary scoring method (e.g., Total Strokes, Score to Par).
Review Tournament Weights: Verify if any weights are applied to tournaments and how they affect the standings.
Monitor Live Updates: Be aware that scores can change during live events, so standings may vary depending on when you view them.
Questions? Email support@splashsports.com.