If the worst happens, we are not able to refund you the value of your bike.

Spokesafe was born out of a passion to reduce bike theft, but neither Spokesafe nor our location partners are liable for possessions stored at the locations in our network.

However, we will advise you to submit a police report immediately and we will begin an internal investigation. If asked by authorities, we will also help with their investigation.
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We advise all members to sign up with Bike Register, and to use communities such as Stolen Ride to help you recover your bike.