đ Where to find it: SportsVisio Manager: Games â Upload Videos / Processing / Processed. Results appear in the SportsVisio app.
After a game video is uploaded, SportsVisio's AI analyzes it and produces the stats and highlights. Here's how to tell which stage your game is in and when to expect results.
The three stages (SportsVisio Manager)
In SportsVisio Manager (SV Record), open Games. Your game moves through three tabs:
Upload Videos: the game exists but its video isn't fully uploaded and sent yet. Finish uploading every required angle, then tap Send to process.
Processing: the video is uploaded and being analyzed. You'll see Game is being analyzed.
Processed: analysis is done. Stats and highlights are ready.
For the full walkthrough of uploading and watching a game move through these stages, see Tracking processing and viewing results.
How long it takes
There are two stages here, and they are easy to confuse.
Uploading, moving the video off your device. This can take an hour or more by itself, depending on file size, how many angles you recorded and your connection.
Processing, our AI analyzing the game once every required angle has arrived.
We aim to have stats and highlights ready within 24 hours of the upload finishing. Plenty of games are quicker, but the next day is the expectation to plan around, and there is nothing you need to do while it runs.
The app may show a banner reading Videos will be processed within one hour. That is about the processing step getting under way, not a promise of when your stats will appear. Use the 24 hour window.
Where the results show up
Finished results appear in the SportsVisio app (the consumer app), not in the Manager app. Open the game there to see stats and highlights.
Before a game is done, an unprocessed game in the SportsVisio app shows: After a game is processed by SportsVisio you will see ⌠here! That message means it's simply not finished yet. Check back once it's Processed in Manager.
Still waiting or something looks off?
Make sure every required angle actually finished uploading. A game stuck on Upload Videos hasn't been sent yet. See How to upload your game video.
If a game has been Processing for more than 24 hours, or the video looks wrong, contact customer success if there are any issues with the videos at customersuccess@sportsvisio.com.