To be able to use the transfer-to-back in-app feature, you will need to ensure you are using the latest app version. Please check your App or the Play Store to see if an update is available.
Before you start, first move the funds you want to transfer back into your Parent Wallet. Please also check that you’re using the most up-to-date version of the Spriggy app.
To transfer the funds in your Parent Wallet back to bank, follow these steps:
Log in to your parent profile.
Select 'Parent Wallet'
Tap on the 3 dots in the top right-hand corner
Select 'Transfer to Bank'
Enter the amount $ and follow the prompts
It usually takes 1-5 business days for the funds to transfer back to your Connected Account.
If you can't find this feature in your app, you can contact us in-app or via web chat.