If your kids have completed their savings goals, or you would like to transfer funds back to your Connected Account, here’s how to get it done.
Before you start, first move the funds you want to transfer back into your Parent Wallet. Please also check that you’re using the most up-to-date version of the Spriggy app.
To transfer the money in your Parent Wallet back to your Connected Account, follow these steps:
Log in to your parent profile.
Tap on the cog icon in the top right-hand corner.
Tap on 'Contact help' then 'Contact Spriggy member help'
Tap 'Send us a message' and follow the prompts.
It usually takes 1-5 business days for the money to transfer back to your Connected Account. This is due to bank processes that aren’t in our control.
If you have any questions you can contact us in-app or via web chat.