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How do I add or update my Connected Account?
How do I add or update my Connected Account?

Steps to add or change payment methods between debit cards and bank accounts.

Updated over 3 months ago

Need to update or add a new Connected Account? No problem. First things first, make sure you’re using the latest version of the Spriggy app. Updates for iOS and Android can be found here.

To add or update your Connected Account:

  1. Log into Spriggy using your Primary Parent Login.

  2. Tap ‘Settings’ in the top right corner then 'Spriggy membership'

  3. Tap ‘Connected Account’, then ‘Change Account’

  4. You can ‘Connect Debit Card’ (for faster top ups), or ‘Connect Bank Account’.

  5. Enter your information and tap ‘Connect’.

You’re good to go!

Please note:

  • For faster top ups, connect a debit card (these take just a few minutes to reach your Parent Wallet).

  • Top ups from a bank account can take up to 5 business days (due to bank processing times) to reach your Parent Wallet.

  • You can only have one Connected Account linked to Spriggy at a time.

  • You can change your Connected Account from your Primary Parent login.

  • There’s no charge for updating your Connected Account.

Find out more about Connected Accounts.

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