First up, make sure you’re using the latest version of the Spriggy app. You can update your app for iOS and Android here.
Your child’s login details will be a username and password. These details can be set up or reset in-app by the Primary Parent only.
To set up or update your child’s login details:
Log into Spriggy using your Primary Parent Login.
Select the child’s profile whose login you would like to set up or update.
Tap the 'Settings' icon next to your child's name.
Tap ‘[Your child’s name]’s Details’ to set or update their username.
Tap ‘Change [Your child’s name]’s password’ to set or update their password.
When your child first logs into the app, they’ll be prompted to set up a PIN which will make future logins easier. Your child’s card PIN is different from their login PIN. Find out how to set their card PIN.