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How can I join Spriggy?

Everything you need to know about joining Spriggy.

Joining Spriggy is easy and only takes a few minutes.


How to sign up

1. Fill in the sign-up form here.

2. Download the Spriggy app — we'll send you an email and SMS with a link once you complete the form.

3. Open the Spriggy app — the in-app guide will walk you through the rest.

4. Verify your identity. As a regulated financial services provider, we're required to verify the identity of all new parent members before your membership is fully activated. This is a quick process in the app and usually only takes a few minutes.


What happens after I verify?

Your child's card(s) will already be on the way. Once your identity is verified, your membership will be fully active — you'll be able to top up your Parent Wallet and activate your child's card when it arrives (usually within 7–10 business days).


Why do I need to verify my identity?

Identity verification (also called KYC — Know Your Customer) has been required for all new Spriggy members since 31 March 2026. This is a standard legal requirement for regulated financial services in Australia, and it helps protect you, your family, and the broader financial system.

You can find more information at spriggy.com.au. We can't wait to welcome you to the Spriggy family!

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