What's happening:

After completing a scored Document, the score is not appearing.

Possible solution:

The No Response Limit on the Score will need to be set higher.

The No Response Limit sets how many scored questions can be left unanswered. If the number of questions left unanswered exceeds the No Response Limit, then the score will be invalidated.

If there should not be a limit to how many questions can be left unanswered then the No Response Limit should be set to the same number of questions that are in the Score or higher.

Once a Scored Document has been finalized the Score cannot be changed -- this includes making changes to the No Response Limit.

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