Bonterra Academy Self-Signup (Free training resources!)
Bonterra Academy is an excellent resource for learning how to set up, use and manage your Bonterra Software. If you do not already have an Academy Account, you can sign up by following these steps to access this free content.
Note: If you previously used Litmos, you will now access training and certification exclusively through Bonterra Academy. A sign-up code is no longer required.
You can create your account and access the exam by taking the following steps:
Step 1: Go to Bonterra Academy
Open the following link in your browser: https://academy.bonterratech.com/
Step 2: Sign in
Select "Sign In" in the upper-right corner of the page.
Step 3: Sign up for Bonterra Academy
On the login page, locate the Bonterra Academy Login section and select "Sign Up."
Note: Existing Bonterra Academy users can log in directly without creating a new account.
Step 4: Create your account
Important: Complete the sign-up form using the same email address you use to log in to Penelope. This will ensure your access is applied correctly.
When prompted to select a product, choose Penelope from the Product User dropdown.
Step 5: Choose your course
From the Course Library, select the "Penelope" Topic filter to view available free Penelope trainings.
Then, select "View Course" to register for the free course and begin learning right away.
Penelope System Training
This training provides a platform where Penelope users can learn about Penelope’s functionality and capabilities and covers information for Customer Service, Front Desk Staff, Practitioners, and Managers.
Duration: 4 hrs 20 min
Penelope Billing
This training cover the following topics:
Individual Accounts, Billing Overview, Quick Pay, & Payments
Deposits, Debits & Credits
Fee For Service, Service Fee Override, Sliding Scale, Admin Setup for Sliding Scale
Funder & Funder Account Page, Creating Invoices in Batch Mode
Public, Group & Private Policies, & Billing Sequence
Returns & Recovery, Coverage Maintenance & Expiry
EDI 837p, CMS, EDI 835 & EOB
Duration: 2 hrs 30 min






