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Penelope Self-Signup Training

Available training material for Penelope in Bonterra Academy

Updated over 2 weeks ago

Bonterra Academy Self-Signup (Free training resources!)

Bonterra Academy is an excellent resource for learning how to set up, use and manage your Bonterra Software. If you do not already have an Academy Account, you can sign up by following these steps to access this free content.

Note: If you previously used Litmos, you will now access training and certification exclusively through Bonterra Academy. A sign-up code is no longer required.

You can create your account and access the exam by taking the following steps:

Step 1: Go to Bonterra Academy

Open the following link in your browser: https://academy.bonterratech.com/

Step 2: Sign in

Select "Sign In" in the upper-right corner of the page.

Step 3: Sign up for Bonterra Academy

On the login page, locate the Bonterra Academy Login section and select "Sign Up."

Note: Existing Bonterra Academy users can log in directly without creating a new account.

Step 4: Create your account

Important: Complete the sign-up form using the same email address you use to log in to Penelope. This will ensure your access is applied correctly.

When prompted to select a product, choose Penelope from the Product User dropdown.

Step 5: Choose your course

From the Course Library, select the "Penelope" Topic filter to view available free Penelope trainings.

Then, select "View Course" to register for the free course and begin learning right away.


Penelope System Training

This training provides a platform where Penelope users can learn about Penelope’s functionality and capabilities and covers information for Customer Service, Front Desk Staff, Practitioners, and Managers.

Duration: 4 hrs 20 min

Penelope Billing

This training cover the following topics:

  • Individual Accounts, Billing Overview, Quick Pay, & Payments

  • Deposits, Debits & Credits

  • Fee For Service, Service Fee Override, Sliding Scale, Admin Setup for Sliding Scale

  • Funder & Funder Account Page, Creating Invoices in Batch Mode

  • Public, Group & Private Policies, & Billing Sequence

  • Returns & Recovery, Coverage Maintenance & Expiry

  • EDI 837p, CMS, EDI 835 & EOB

Duration: 2 hrs 30 min

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