Users working with the DSS module may see the following errors appear --
Ping returned unsuccessful without reason when attempting a ping on the DSS Setup page on the System Admin side.
No User account found for Sys-Dex-WSPemail@example.com when attempting to update a record or sync a new record to the DEX portal.
Historically these errors have appeared due to temporary DEX portal account access issues.
Please reach out to the DSS Data Exchange helpdesk for assistance.