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Navigate to the 'Investor Reports' tab and find the relevant information request's name. You can see if a comment has been left on the report previously by looking at the 'Comments' column

In the report, there are multiple places to add or respond to a comment: In the header, in the metrics section, in the documents section, and next to each requested document.

To add or respond to a comment, click the message icon and a new modal will pop up. Type your message in and hit send. Your investor will receive a notification and can respond back.