Logging in, it's kind of important! If you can't log in, how can you do anything else on StartPlaying? 🤷♀️
Does StartPlaying use a Username/Password system?
No, StartPlaying does not use usernames and passwords.
We use a Magic Code system for logging in instead of the traditional Username/Password system.
With Magic Code login:
You enter your email address
We send a one-time verification code to your email
You use that code to log in
Why does StartPlaying use Magic Codes?
Magic Codes are:
More secure than passwords
Not reusable
Impossible to guess or reuse across sites
This helps protect your account without requiring you to remember a password.
How to Login to your StartPlaying Account
Click Log In in the upper-right corner of the site
Enter the email address associated with your StartPlaying account
Click Sign Up / Log In
Check your email for your Verification Code
Enter the code on the login screen
Click Submit to log in
📌 Important Note: Verification codes expire 15 minutes after being sent.
I didn’t receive my verification code. What should I do?
Try the following steps:
Check your spam or promotions folder
Make sure you entered the correct email address
If you’re still stuck, contact support@startplayinggames.com
I’m getting an error message when I try to log in
If you see an error message:
Double-check your email address
Make sure the code hasn’t expired
If you’re still stuck, contact support@startplayinggames.com
Can I use Google or Facebook to log in?
Yes. You can enable social login using Google or Facebook.
How to Set Up Social Login
1. Click on your Profile Picture in the upper right-hand corner
2. Click Account Settings
3. Click Social Login
4. Click Link New Google Account or Link New Facebook Account
Link New Google Account
A pop-up will appear allowing you to select the Google account to link.
Link New Facebook Account
If you’re already logged into Facebook, the page will reload and your account will be linked automatically.
If you ever have problems with the social login, you can always use the regular login to gain access to your account 👍
How do I change the email address on file with my account?
Keeping your email up to date ensures you receive login codes, booking updates, and payout notifications.
Via Chat
Click the blue chat beacon on the lower right of every FAQ page
Tell the Crystal Ball I want to update my email
Fill in the Update Email form with:
Your current email address on file
Your new email address
The last 4 digits of a bank account or card on file with your account
Via Email
If you're emailing from your email address on file, let us know:
Your new email address
If you are not emailing us from your email address on file, let us know:
Your current email address on file
Your new email address
The last 4 digits of a bank account or card on file with your account