Here is one of our most frequently asked questions in the chat! 😉
You just created a report from a group or a project but you cannot see any influencers in it? Don't worry! We're here to help! ✨
If you cannot see any influencers in your report, it may be due to several reasons:
The influencers didn't post anything yet. Or, what they posted did not contain the relevant hashtags or mentions you specified in the settings of that report.
You created your report from a project and you didn't accept the influencers. Ensure all your influencers have the status "Accepted". More on this topic here.
You deleted the source of your report: either a group or a project. If you are an Admin of the account, you can check the Activity tab and verify what happened.
🎩 Tip of the day:
You checked all those steps and you still don't see your influencers' content? Refresh the page:
On PC: CTRL + Caps Lock+ R
On Mac: Comm + Caps Lock + R