We need a document that confirms you were unwell and unable to work on the day of your scheduled Stint.
Acceptable forms of evidence include:
A doctor's note
A medical appointment confirmation (e.g. an SMS or email for a GP, clinic or hospital visit on the day of your Stint).
A dated pharmacy receipt for relevant medication or a photo of a prescription with your name on it.
A dated, positive test result (e.g. for COVID-19) if applicable.
How to submit your evidence:
Simply take a clear photo or screenshot of your document and upload it directly into your Live Chat conversation with the Support Team.
⚠️ Important: The evidence must clearly show the date and, where possible, your name. If you are struggling to get this evidence, please chat to our Support Team as soon as possible so we can advise you.
Remember, unexcused absences can result in account deactivation and removal from your Stint Team.
