Yes, cancelling a Stint is straightforward and can be managed directly within the app.
To cancel:
Navigate to the ‘Stint Schedule’ section (Menu > Schedule > Stint Schedule).
Select the specific Stint you wish to remove.
Tap ‘Cancel Stint’ at the bottom of the screen.
Please consider: Our Stinters rely on these Stints for important income. While we attempt to reassign Stinters to alternative Stints following a cancellation, this is not always possible - especially with short notice. We encourage you to provide as much lead time as possible to ensure our community remains reliable and well-supported.
Please ensure you have read our cancellation policy before doing so to avoid any extra charges.
You can cancel Stints without a fee up to 24 hours before the Stint’s start time.
Anything cancelled within 24 hours will incur a charge which will be a percentage of the Stint’s cost:
Cancellation notice time | % of Stint cost you will be charged |
Within 5 minutes of Stint being posted | No Charge |
24-12 hours before Stint start time | 10% |
12-6 hours before Stint start time | 20% |
6-3 hours before Stint start time | 40% |
3-1 hours before Stint start time | 65% |
< 1 hour before Stint start time | 100% |
If Stinter is sent home early due to not needing them anymore or not being busy enough. | 100% |