Yes, cancelling a Stint is very straightforward and can be done directly from the app.
You can this finding the Stint you want to cancel in the ‘Stint Schedule’ section of the app (Menu > Schedule > Stint Schedule), opening the Stint and selecting Cancel Stint at the bottom of your screen.
However, please ensure you have read our cancellation policy before doing so to avoid any extra charges.
You can cancel Stints without a fee up to 24 hours before the Stint’s start time.
Anything cancelled within 24 hours will incur a charge which will be a percentage of the Stint’s cost:
Cancellation notice time | % of Stint cost you will be charged |
Within 5 minutes of Stint being posted | No Charge |
24-12 hours before Stint start time | 10% |
12-6 hours before Stint start time | 20% |
6-3 hours before Stint start time | 40% |
3-1 hours before Stint start time | 65% |
< 1 hour before Stint start time | 100% |
If Stinter is sent home early due to not needing them anymore or not being busy enough. | 100% |