Skip to main content
All CollectionsPartnersLegal
What is Stint's process for collecting and distributing tips to Stinters?
What is Stint's process for collecting and distributing tips to Stinters?
Updated over a week ago

The Tipping Act is coming into force on 1st October 2024.


We have worked closely with our Partners and industry experts to determine the best way of allocating and distributing tips to Stinters.


Collection and distribution process:

1. Weekly Stint Report

Every week, our Partners will receive a report outlining the total Stint hours that have been completed at their site over the last 4 complete weeks. The Operator can use this information to calculate the tips earned by Stinters.

This report will enable Operators to submit a form containing how much Stinters have earned in tips in total over a specified time period. This can be chosen by the Operator, in batches of complete weeks.

For example, the following info can be submitted:

Operator: Restaurant X
Time period: 07/10 → 03/11 (total 4 weeks)
Total tips for Stinters: £357

2. Invoicing

As soon as we receive the form, we'll issue an invoice for that amount to the site, for the period specified.

We will calculate how much each individual Stinter is due according to how many hours they worked in that time period. (See an example further down this page).


We will add that amount to the upcoming payroll cycle for that Stinter. Their payslip will itemise how many tips they earned from each site they worked at.

3. Reminders

If the form is not submitted, we will send a few reminders.

If this remains to be the case for a given time period, Stint will not be liable for Stinters not being paid their tips. In the interests of timely payments for Stinters, submissions for a given week should be submitted no later than 8 weeks following that week.


Principles

  1. In our process, we are assuming that all tips allocated to Stinters are being managed by an independent Troncmaster.

  2. The allocation of tips to Stinters is the decision of the Operator’s Troncmaster and is part of their overall tipping policy.

  3. It is Stint’s responsibility, as the employer of Stinters, to distribute the tips to Stinters once we receive them from the Operator, in-line with instructions from the Operator’s Troncmaster.

  4. We are assuming that the pot of tips allocated to Stinters overall should be distributed according to how many hours they worked in a given time period, and no other factors.

  5. We are assuming that tips allocated to Stinters are not subject to National Insurance contributions.

  6. For partners who have multiple sites that use Stint, we will collect tip amounts and issue the corresponding invoice for each site individually.

  7. For partners who have multiple roles at each site, we are assuming that the tips are equally distributed between each role.

⚠️ Please click here if you are a current Stint Partner and the principles outlined above differ for your business, or if you would like a single consolidated invoice for all sites.


Stinter tips distribution example:

At Restaurant X, Stinters earned a total of £381 tips during the period Oct 28th to Nov 24th. This allocation is according to Restaurant X’s tipping policy. The management of that policy is done by an independent Troncmaster.


Your tipping policy should be accessible for workers.

Ensure your policy is accessible for the Stinters to read in your venue. Please send it to us so we have an understanding of what the policy is in case our Stinters ask us.


The addition of Stints to your workforce should improve the service that customers receive, but with fewer overall hours being deployed. So, core teams should receive a greater proportion of tips compared to not using Stint.

Please reach out to your Account Manager or our Support Team if you have any questions. We are more than happy to jump onto a call!

Did this answer your question?