Going live with payments
Stripe is the system used to take payments from your customers. You can use an existing Stripe account or create a new one through Stora.
When you're ready to go live, select the Get Live button from your Storefront, and request to Convert to Live.
Once that is complete use the Setup payments button, select the appropriate options and follow the steps on screen.
How to apply recommended Stripe settings
We recommend updating these Stripe settings just after you've connected your Stora and Stripe accounts.
1. Access your Stripe account and select the settings cog. Then select Billing followed by Subscriptions and emails.
2. Next, scroll down to the section 'Manage failed payments' where you can configure payment attempts and settings.
You can alter the retry schedule for failed payments. Select Use Smart Retry policy for subscriptions and set to 8 times within 2 weeks.
Customer emails section - Select Link to a Stripe hosted page.
Please ensure you update the 'Subscription Status' option to leave the subscription as overdue/past due/unpaid.
Save your changes.
3. We also recommend switching off the 'email finalised invoices to customers' option to allow for more flexibility and control from the Stora system.
