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Why can't I access my Strawberry Fields 2025 tickets?

Updated this week

Access to digital tickets will be made closer to the event. If you have received an order confirmation email from Humanitix, this is your proof of a successful purchase to Strawberry Fields 2025.

You can refer to the order summary in your email or click manage order to see which tickets you have purchased. Emails will currently read "Access to digital tickets has been disabled by the host".

You will receive a follow-up email with instructions on how to access your digital tickets closer to the festival start date. Keep an eye on your inbox and social media updates from the festival.

Resale and name changes

You do not need access to your digital tickets to resell your ticket or action a name change. This can be done via the resale facility through the manage order button on your order confirmation email.

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